Privacy Policy for Teqish

Welcome to Teqish! Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our App.

1.1 Personal Information

When you sign in to Teqish using Google Sign-In, we collect:

• Email Address: To create and manage your account
• Name: Your display name from your Google account
• Google User ID: A unique identifier from Google to authenticate your account
• Username: A unique username that you choose or is automatically generated for you

1.2 Quiz and Performance Data

To provide you with personalized quiz experiences and track your progress, we collect:

• Quiz Attempts: Your answers to quiz questions, completion times, and scores
• Performance Metrics: Accuracy rates, streak information (current and longest), and category-specific performance
• Progress History: Historical data of your quiz participation and achievements
• League Participation: Your monthly scores and league rankings if you participate in leagues

1.3 Device and Usage Information

We automatically collect certain information about your device and how you interact with our App:

• Device Information: Device type, operating system version, unique device identifiers
• App Usage Data: Features used, time spent in the app, interaction patterns
• Crash Reports: Technical information about app crashes and errors
• Performance Data: App performance metrics such as load times and responsiveness

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Maintain Our Service

• Create and manage your user account
• Authenticate your identity via Google Sign-In
• Deliver daily quiz content tailored to your preferences
• Track your quiz performance, streaks, and achievements
• Provide leaderboards and competitive features
• Send you notifications about daily quizzes and app updates

2.2 To Improve Our Service

• Analyze usage patterns to improve app functionality
• Identify and fix technical issues and bugs
• Optimize quiz difficulty and content based on user performance
• Develop new features and enhancements

2.3 To Communicate With You

• Send you daily quiz reminders and notifications (if enabled)
• Respond to your questions, comments, and support requests
• Provide updates about app changes or new features

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Third-Party Service Providers

We use trusted third-party services to help us operate and improve our App:

• Google Sign-In: For secure authentication and account management
• Firebase Services:
  • Firebase Analytics: To understand how users interact with our App
  • Firebase Crashlytics: To monitor app stability and identify crashes
  • Firebase Performance Monitoring: To measure app performance
• Dynatrace: For advanced app performance monitoring and user experience analytics
• Render.com: Our backend hosting provider for data storage and API services

These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information in accordance with their own privacy policies.

3.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you wish to delete your account, you can contact us at the email address below, and we will delete your information within 30 days, except where we are required to retain it for legal or regulatory purposes.

Quiz performance data and statistics may be retained in aggregated, anonymized form for analytical purposes even after account deletion.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure HTTPS encryption for all data transmission
• Secure authentication via Google Sign-In OAuth 2.0
• Regular security assessments and updates
• Restricted access to personal information by our team

However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can update or correct your username and display name within the app
• Deletion: You can request deletion of your account and associated data
• Data Portability: You can request a copy of your data in a portable format
• Opt-Out: You can disable notifications through your device settings

To exercise any of these rights, please contact us using the information provided below.

7. Children's Privacy

Teqish is a general audience app and does not knowingly collect personal information from children under 13 years of age. If we discover that we have inadvertently collected information from a child under 13, we will delete that information immediately. If you believe we have collected information from a child under 13, please contact us.

8. Third-Party Links and Services

Our App may contain links to third-party websites or services (such as Google Sign-In). We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

For more information about how Google handles your data:

• Google Privacy Policy
• Firebase Privacy Information

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. By using our App, you consent to the transfer of your information to our servers and service providers located in different countries.

10. Push Notifications

With your permission, we may send you push notifications about daily quizzes, streak reminders, and app updates. You can disable these notifications at any time through your device settings or within the app.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy within the App and updating the "Last Updated" date. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.

13. Acknowledgment

By using Teqish, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.